Command Line is missing

:•CTRL+9 – Toggle command line on and off

Dialog boxes don’t appear

FileDIA variable
:•Set to 1 = on
:•Set to 0 = off
If dialog box is off screen, and FileDIA is set to 1 try the following:
:•Press Alt+Spacebar
:•Type “M”
:•Use the cursor keys to move the dialog back into view

LayISO Fades layer instead of isolate

LayISO command
:•Select ‘S’ for [Settings]
::•Options are:
:::•’Lock and fade’

Locked layers are too visible or too dim

LAYLOCKFADECTRL command will control the fade transparency when a layer is locked
:•50 = default
:•0 = Locked layers are not faded
:•90 = Locked layer is 90% transparent

Menu tab is missing

MENUBAR variable
:•Set to 1 = on
:•Set to 0 = off

PGP file got reset

If your custom commands stop working, it’s possible the PGP file got reset. Usually due to upgrading apps/programs.
:•In AutoCAD, type (findfile “acad.pgp”) to get location of current PGP being used by AutoCAD.
:•Find older known working PGP file
:•Replace new location with older version.
:•Restart AutoCAD before testing.

Proxy Notice pops up with every drawing

:•Set to 1 = on (Proxy warning is displayed)
:•Set to 0 = off (No proxy warning is displayed)

Ribbon is missing

:•RIBBON command – to turn on
:•RIBBONCLOSE command – to turn off

UCS doesn’t rotate

UCSFOLLOW variable
:•Set to 1 = Changing the UCS results in generating a plan view of the new UCS in the current viewport
:•Set to 0 = Changing the UCS does not affect the current view

External References are too visible or too dim

XDWGFADECTL command will control the fade transparency when an external reference is loaded
:•50 = default
:•0 = Xref is not faded
:•90 = Xref is 90% transparent

XREF should load with original AB/IB colors

Both variables must be set
:•Set to 0
VISRETAIN variable
:•Set to 0


Can’t view floor plan

Floors in SpaceView can be secured so that they do not appear to non-admin users. This is used when changes are being made to floorplans or new floors that are being moved into are not open yet. Please note that this does not hide the building and floor information other than the floorplan, and if you wish the building to be secret please set to “Display in SpaceView = No” in the site, building, or floor table.
:1. Log into SpaceView with your ARCHIBUS credentials. If you have the security group SV_FLOORS or SV_ADMIN you will be able to see checkmarks next to each floor in Geography.
:2. All green checkmarks are for unsecured floors (all users can see). Red checkmarks designate secured floors (only logged in admin users with the SV_FLOORS or SV_ADMIN security group can see).
:3. Click on a checkmark to change it from red to green or green to red. In the database this adds the security group name SV_FLOOR into the Group Name field of the floors table. Unsecured floor have no group name.
:4. When a non-admin user or someone not logged in tries to view the floorplan, they are prompted to log in:
Other Display Issues:
:• Select Floorplan in SpaceView and “Drawing not available for this floor.” Appears.
::1. Click again to make sure it wasn’t a loading error (can be an issue if you click between too many floorplans too quickly.
::2. If still displays this error, then drawing was not published properly or SpaceView cannot access the file. Check CADNow publishing path, if the files are updated after publishing, and if the folder is shared correctly.
:• Building/Floor/Site not showing in navigation tree.
::1. Check that you have created a building record, floor record, and at least one room record (will not show without a room record connected).
::2. Check that the building record has all the information required to show in navigation tree (usually state, city, site – check other building records and make sure that the same fields are populated).
::3. Check the site, building, and floor tables to make sure that the “Display in SpaceView?” field in each is set to “Yes”.

Smart Client/Client Server

Entity Handle/Drawing Name missing

When the entity handle and drawing name are not showing in Smart Client/Client Server, but the RM table is showing all the rooms, you’ll need to fix this in AutoCAD.
With AutoCAD open, verify that the drawing is connected with the correct Project Name and Floor Number. If it is not, you’ll need to refer to Changing A Building Name or Changing A Building Code. IF these are correct, the next step is to catalog the layers in AutoCAD. Start with making the GROS layer current then run the CTL command. Once finished, change the current layer to the RM layer, and run the CTL command again. This one could take longer. When completed, open Smart Client/Client Server and check the floor(s). The Entity Handle and Drawing Name should now be visible.


Training w/ Matt

:[ How to polyline]
:[ How to get your project connected]
:[ How to add/update layers]
:[ How to create and handle blocks]
:[ How to use XLines & BOMA Standards I]
:[ BOMA Standards II]
:[ BOMA Standards III]
:[ How to change building code in a drawing]
:[ How to tile a drawing]
:[ BOMA Standards IV]
:[ How to use Smart Client with AutoCAD I]
:[ How to use Smart Client with AutoCAD II]
:[ How to create AutoCAD automation]

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